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Code of Conduct
Code of Conduct for the Board of Directors

1. Responsibilities to the Company

  1. The Board of Directors shall conduct in compliance with the Company's Business Ethics.
  2. The Board of Directors shall conduct in compliance with the law, the objectives and the Articles of Associations of the Company, including the resolutions of the Shareholders' Meeting.
  3. The Board of Directors shall conduct in compliance with the Code of Best Practice for Directors of Listed Companies and relevant regulations of the SET, SEC and related Regulators.
  4. The Board of Directors shall conduct their duties with responsibility, honesty, morality and caution for the Company's interest.
  5. The Board of Directors shall not seek illegal benefit for personal interest from their duties and shall not perform any action that may directly or indirectly violate the Company's reputation.
  6. The Board of Directors shall consistently seek knowledge of the Company's business, including relevant laws, rules or related regulations affecting a Director's duty.

2. Responsibilities and Practices to Shareholders

  1. The Board of Directors shall perform the duties according to the resolutions of the Shareholders' Meeting with honesty, justice and be circumspect to preserve shareholders' interests both short-term and long-term.
  2. The Board of Directors shall preserve all shareholders' benefits equally.
  3. The Board of Directors shall manage the business in accordance with the goals and directions which maximize shareholders' benefit.
  4. The Board of Directors shall oversee the Company to disclose information and present important information of the Company, including other operations correctly, completely, consistently and timely.

3. Responsibilities and Practices to Stakeholders

  1. The Board of Directors shall treat all Stakeholders fairly and equally.
  2. The Board of Directors shall provide safety systems and good welfare to the customers and employees.
  3. The Board of Directors shall oversee and promote the Company to perform its business in compliance with trade framework and fair competition.
  4. The Board of Directors shall not request or receive any illegal benefits, and not support the providing of any benefits to acquire personal or companion's benefits.
  5. The Board of Directors shall support system and procedure for the stakeholders to file a complaint.
  6. The Board of Directors shall conduct in compliance with the laws and the rules relating safety, occupational health and environment or other relevant regulations.
  7. The Board of Directors shall support and associate with the government and communities in activities of the society, environment, educational institutes and political activity, including preservation of the tradition where the Company is located.
  8. The Board of Directors shall create the Company's employees consciousness to be responsible for the society, communities and environment and create the mutual understanding with the community where the Company is located in order to create collaboration.
  9. The Board of Directors shall continuously support the development of employees' knowledge and capability.
  10. The Board of Directors shall listen to opinions and suggestions from the employees in every level equally.

4. Conflict of Interest and Information Disclosure

  1. The Board of Directors shall monitor and control internal information of the Company and shall not disclose confidential information to third party.
  2. The Board of Directors shall disclose information sufficiently, correctly, timely and transparently in accordance with related regulations.
  3. The Board of Directors shall not seek personal and companion's benefits from their positions, duties and confidential information of the Company.
  4. The Board of Directors shall be careful on transactions among the Company's group by considering of maximum benefit for the Company's group as first priority and shall not act against the rules and regulations of the governments and the Article of Associations of the Company. In case that such transaction is the connected transaction, the Company shall proceed in accordance with the SET regulations.
  5. The Director and the Management who have conflict of interest shall not be involved in the consideration process and shall leave the Board of Directors' Meeting in such agenda.
  6. The Board of Directors shall not be appointed as Director in other companies which may lead to conflict of interest with the Company unless it is approved by the Shareholders' Meeting.
Code of Conduct for the Executives

1. Responsibilities and Practices to Shareholders

  1. The Executives shall conduct in compliance with the law, the objectives and the Articles of Associations of the Company including the resolutions of the Shareholders' Meeting with honesty, justice and be circumspect for preserving shareholders' interests both short-term and long-term.
  2. The Executives shall perform the duties with honesty and make a decision in good faith and fair to both majority and minority shareholders for maximum benefit of all shareholders.
  3. The Executives shall not manage the Company without carefulness or conscience.
  4. The Executives shall be serious and strict in all activities improving the quality, efficiency to develop the Company to be excellent.
  5. The Executives shall perform the duties by utilizing their knowledge and management skills with all capabilities for maximum benefits of shareholders and the Company.
  6. The Executives shall monitor the Company's assets and prevent of irregular damage or improperly loss.
  7. The Executives shall report the actual status and operating results of the Company completely and correctly to the Board of Directors and shareholders.
  8. The Executives shall not seek personal, companion and others' benefits from their positions and duties.
  9. The Executives shall equally inform all shareholders the prospects of the Company in both positive and negative aspects based on the possibility and sufficient supporting information.
  10. The Executives shall not perform any action causing conflict of interest with the Company without notifying the Company.
  11. The Executives shall not disclose confidential information of the Company to third party, especially to the trade competitors.
  12. The Executives shall not perform any action causing damage to the Company's image and reputation.

2. Responsibilities and Practices to the Customers

  1. The Executives shall satisfy the needs of customers/consumers with the quality products and excellent services.
  2. The Executives shall determine quality level of the products and services accepted by the customers.
  3. The Executives shall disclose complete, correct and fair information such as commercial of the products and services to the customers and shall not distort the fact.
  4. The Executives shall guarantee the products and services under appropriate terms.
  5. The Executives shall not deliver the products and services to the customers when knowing that such products and services are defective or may cause danger to the customers and shall not release the products and services which its qualities are poorer than standard to the customers.
  6. The Executives shall provide the customer service system in order to facilitate the customers to file a complaint on the products and services, and shall specify the best practices to promptly respond to the customers.
  7. The Executives shall minimize the production cost, however, remaining the quality of the products and services according to the standard at all time.
  8. The Executives shall seriously and regularly keep customers' information confidential, including not using customers' information for personal or relevant persons' benefits improperly.
  9. The Executives shall seek alternative service channels to constantly serve the customers.
  10. The Executives shall strictly operate the business to comply with the conditions and contracts agreed with the customers.
  11. In case the terms agreed with the customers cannot be complied, the Executives shall inform the customers in advance for collaborative consideration to find the solution and prevent the damage.
  12. The Executives shall provide safety system for the customers such as fire alarm system and thief deterrent system.
  13. The Executives shall not set an exorbitant price comparing to the quality of the products or services and shall not set unfair commercial term to the customers.

3. Responsibilities and Practices to the Employees

  1. The Executives shall provide appropriate compensation according to each employee's capability, responsibility and performance.
  2. The Executives shall support and improve the employees' knowledge and capability for career advancement and stability.
  3. The Executives shall support the employees to participate in determining of work directions and resolutions for the Company's problems.
  4. The Executives shall oversee and maintain working environment for employee's life safety and healthty.
  5. The Executives shall determine the rewards and punishments for the employees based on justice and fair.
  6. The Executives shall conduct in compliance with the laws and regulations regarding the labor laws and welfare of the employees.
  7. The Executives shall manage the employees' works by preventing any unfair and improperly actions which may affect career advancement and stability of the employees.
  8. The Executives shall treat the employees in adherence to the humanity and respect individual right.

4. Responsibilities and Practices to the Trading Partners, Trade Competitors and Creditors

  1. The Executives shall strictly conduct to comply with the agreements with the trading partners and the creditors in the matter of the purpose of money usage, the repayment, the quality control of mortgage securities and any other matters agreed with the creditors. In case the agreement cannot be complied, the Executives shall urgently negotiate with the trading partners and the creditors in advance for collaborative consideration to find the solution and prevent the damage.
  2. The Executives shall provide the actual, correct and complete financial information.
  3. The Executives shall not request, receive or provide any illegal benefits to the trading partners or the creditors. If information indicates the occurrence of any illegal benefits, the Executives shall discuss with the trading partners or the creditors to immediately find the fair solution.
  4. The Executives shall constantly report accurate and financial information to the creditors on time.

5. Responsibilities to the Trade Competition

  1. The Executives shall perform the trade competition in compliance with fair trade competition framework.
  2. The Executives shall not use dishonest, inappropriate or illegal act to approach confidential information of the trade competitors.
  3. The Executives shall not violate the reputation of the trade competitors by accusing or taking any action without truth or unfair.

6. Responsibilities and Practices to Society, Community and Environment

  1. The Executives shall support the activities which benefit community and society in general.
  2. The Executives shall consistently return part of the Company's profit to the activities which improve the society.
  3. The Executives shall not perform any action which may damage the reputation of the kingdom, resources and environment.
  4. The Executives shall not perform any action to assist and support or being used as a tool to avoid the laws or other regulations or be harmful to the society and national security.
  5. The Executives shall consistently and seriously implant the spirit of social responsibility to the employees in every level.
  6. The Executives shall strictly conduct or control the practices to comply with the spirit of the laws and regulations released by relevant departments.
  7. The Executives shall not use shareholders' money to support politics.
Code of Conduct for the Employees

Responsibilities to the Company

  1. The employees shall perform their duties with responsibility, honesty and loyalty for the advancement and stability of the Company and employees.
  2. The employees shall maintain and create the harmony and unity among the employees for collaborative working and effective problems solving as teamwork.
  3. The employees shall pay attention and perform the Company's works with dedication and patient to improve the quality, efficiency and profitability of the Company and develop the Company to the excellence.
  4. The employees shall use the Company's assets efficiently and economically, maintain the assets to prevent irregular damage or loss, and not to use the Company's assets for personal interest.
  5. The employees shall strictly keep information of the customers, trading partners and the Company confidential.
  6. The employees shall cooperate and support the works of all colleagues for the Company's interest and shall respect other employees' rights.
  7. The employees shall constantly pay attention and support any activity which preserves the environmental and work safety in the workplace to be clean and pleasant.
  8. The employees shall provide knowledge and pass on work experiences to colleagues by adhering to the Company's interests and goals.
  9. The employees shall not accuse the Company, the Executives and the colleagues without truth and unfair.
  10. The employees shall inform the relevant departments or the Executive of any improper or illegal action happening in the Company.
  11. The employees shall not seek personal benefit or others' from their duties with bad faith.
  12. The employees shall not perform any action which shall violate the Company's image and the reputation.
  13. The employees shall seriously and strictly pay attention to all activities to improve the quality, efficiency and development of the Company to the excellence.
  14. The employees shall not receive the gift except such receipt is owing to traditional providing. The said receipt shall be reported to the superior and proceed complying with the Company’s regulations.